Scottsdale-Based Builder Named as America’s Most Trusted for Active Adult Resort Communities

For an unprecedented 13th consecutive year, national independent market research firm Lifestory Research recognized Shea Homes’ Trilogy brand, which is headquarted in Scottsdale, as America’s Most Trusted® Active Adult Resort Builder.

In the 2025 Lifestory Research America’s Most Trusted Study, 19,781 active adult consumers (age 55+) shared their opinions about active adult homebuilders. Trilogy by Shea Homes secured the highest Net Trust Quotient score of 108.2, earning the top spot in this year’s ranking.

The Shea Homes Active Lifestyle Communities division currently offers 55+ and resort lifestyle communities in Arizona, California, Florida, Idaho, Nevada, North Carolina, Virginia, and Washington. Trilogy has four communities in Arizona: Trilogy at Wickenburg Ranch, Encanterra a Trilogy Resort Community, Trilogy at Verde River, and  Ridgecrest – a Trilogy Boutique Community.

“Earning trust among those shopping for an active adult resort community is not something we take lightly,” says Shea Homes Active Lifestyle Communities President Jeff McQueen. “I’m incredibly honored Trilogy continues to earn this honor year after year. It’s true that people don’t always remember what you said and did, but they remember how you made them feel. I am proud to know that all of our people make our customers feel welcome and cared for every step of the way.”

McQueen attributes the continued America’s Most Trusted® Active Adult Resort Builder designation to the way the Trilogy team interacts with those looking for a new community for their next phase of life.

“Processes are important,” he says, “but it’s the thoughtful approach of each of our people that matters most. Whether a customer reaches out over the phone, via our website, or stops by to tour a Trilogy community, we want them to know we’re here to provide the information and experience to help them make an informed decision. This honor confirms we’re delivering on that.”

To determine America’s Most Trusted® brands, Lifestory Research conducts an annual study in which consumers anonymously evaluate the trust they have in brands encountered during their search for specific products. For study methodology and the full list of rankings, visit www.lifestoryresearch.com.