Event Details Thu Jun. 14 at 8:00 am - 4:30 pm Learn How to Build a Bot Using Microsoft AI Technology Please join Microsoft and partners Blue Metal, Insight and Neudesic, for a day focused on Bot technology and its applicability to cities and the services they deliver its employees and constituents. Bots (a.k.a. chatbots, virtual assistants) are easy to build and can streamline your operations by answering standard employees inquiries (IT, benefits), engaging thousands of customers over chat, or automating various routine tasks. Bot in a Day is a free hands-on workshop for developers and IT professionals that features an overview of bots and AI in the morning, followed by an afternoon of lab-style exercises where attendees will build their own bots with the help of our experts. AGENDA-AT-A-GLANCE Morning Session 8:00 am Registration 8:30 am Bots in Public Sector 9:00 am Introduction to Bot Framework & QnA Maker 10:00 am Partner Overview & Demo 10:30 am Lab 1: Develop Bots with Bot Builder & QnA Maker 11:30 am Lab 1.2: Interacting with the User – Adding Rich Cards 12:00 pm Lunch Afternoon Session 12:30 pm Interacting with the User – Dialogs, Cards & FormFlow 1:00 pm Lab 2 – 2.1: Multiple Dialogs & Adaptive Cards 2:30 pm Introduction to Cognitive Services & LUIS 3:00 pm Lab 3 – 3.1: Building Forms and Language Understanding 4:30 pm Q&A, Next Steps, Wrap-Up Don’t miss this opportunity to learn how to build all different chatbots, including the examples below: Data Retrieval Bot – Bots on SAP/ERP/CRM systems that sort and retrieve specific data for employees and increase productivity Customer Service Bot – Virtual agents on your website or app that answer customer questions, make product suggestions and manage returns Logistics Bot – Bots that facilitate procurement, track deliveries, and handle repetitive tasks to streamline operations For more information, please contact Alex Paytuvi.